Overview
Riyadh Gentleman is a Saudi-based luxury menswear boutique specializing in bespoke suits, thobes, and heritage accessories. They serve elite clientele through private fittings and exclusive seasonal collections.
What We Did
We built a tailored Odoo solution that integrated client profiles, measurement histories, fabric preferences, and appointment scheduling into a unified CRM. This allowed stylists to access full customer histories in real time. We also digitized the POS and sales processes across their flagship boutique.
Deliverables
Context of the Collaboration – “Elevating the Bespoke Experience”
Riyadh Gentleman wanted a tech partner that understood luxury, discretion, and detail. Our team collaborated directly with their lead tailors and marketing staff to digitize the in-store service experience without losing its exclusivity.
Challenges – “Tailoring the ERP to Fit the Tailor”
Unlike off-the-shelf retail systems, their operations relied on deep personalization. Every client had multiple fittings, fabric selections, and order modifications. We built dynamic measurement forms and approval workflows to handle these variations elegantly.
Goal – “Luxury, Streamlined”
Their objective was to reduce manual errors in orders, streamline boutique operations, and implement a system that could grow with their brand into other GCC markets.
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