Overview
A luxury yacht club in the UAE catering to elite members and boat owners, offering berth rentals, event bookings, training, and concierge-level marine services.
What We Did
We implemented Odoo’s Membership, Events, and Sales modules, customizing them to manage seasonal berth availability, exclusive yacht services, and high-value member billing.
Deliverables
Context – “Managing a Fleet of Experiences”
The club faced growing demand from members and seasonal visitors but was relying on manual spreadsheets for scheduling and communications. We brought their entire operation onto a digital platform.
Challenges – “Seasonality Meets Exclusivity”
Handling waitlists, cancellations, VIP preferences, and special yacht events required a nuanced booking system. We created logic for prioritization, alerts, and follow-ups without manual overhead.
Goal – “Luxury Service with Zero Paperwork”
They aimed to elevate their member experience while reducing admin load—achieving smoother bookings, faster confirmations, and a 25% increase in berth utilization.
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